Privacy policy

Last Updated: May 14, 2026

This Privacy Policy describes how vokey.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. DATA CONTROLLER

For the purpose of the General Data Protection Regulation (GDPR), the data controller is:

  • Company Name: 321 SOLD LLC
  • Representative: HAMILTON DONISHA
  • Address: 1691 PALATKA RD SE, PALM BAY, FL, 32909, USA
  • Email: support@vokey.shop

2. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: IP address, time zone, browser version, and how you interact with the Site (collected via cookies, log files, etc.).
  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We use this to fulfill your order for our Lunch Boxes, process payments in USD, and provide order confirmations.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

  • Processing payments and arranging for shipping.
  • Communicating with you regarding orders or inquiries.
  • Screening orders for potential risk or fraud.
  • Providing you with information or advertising relating to our products (based on the preferences you have shared with us).

4. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services, including:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Compliance with Law: We may share your information to comply with applicable laws and regulations, or to protect our rights.

5. YOUR RIGHTS UNDER GDPR (For European Residents)

If you are a resident of Germany or the wider European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization.

If you would like to exercise these rights, please contact us at support@vokey.shop.

6. INTERNATIONAL DATA TRANSFERS

Please note that your information will be transferred outside of Europe, including to the United States (where 321 SOLD LLC is located) and Canada. We ensure that such transfers are conducted in compliance with GDPR through Standard Contractual Clauses (SCCs) or other recognized legal mechanisms.

7. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and advertising cookies to optimize your experience.

8. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@vokey.shop or by mail using the details provided below:

321 SOLD LLC Attn: HAMILTON DONISHA 1691 PALATKA RD SE, PALM BAY, FL, 32909, USA Phone: +1 231-273-8882